Shipping policy

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Shipping is free for all products with the exception of the hardshell guitar case.

We ship anywhere in the world.

If your product was in stock when it was ordered, shipping is the only thing between you and your new guitar. If you special ordered an instrument, the timeline will vary depending on how many orders are before you.

Returns and exchanges

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Should you need to return your guitar, first it must have a proper RA (Return Authorization) number from Riversong Guitars. Contact us for help or to get you your RA number.

Using the original packaging, ship via your choice of courier with full insurance to 1305 Battle St. Kamloops, British Columbia Canada V2C 2N9.